Terms of Service
Last updated: October 2026
1. Services and scope of work
AllFixAI provides remote technical support, website development and repair, AI workflow automation, digital marketing management, and data organization services. Services are delivered remotely during US business hours (Monday through Friday, 9:00 AM to 6:00 PM EST) unless otherwise specified in writing.
2. Fixed upfront pricing and payment
Every engagement begins with a written scope of work and a fixed price that you review and approve before work begins. If you request additional features or scope changes mid-project, we provide an updated written quote for your approval first. Monthly care and support plans are billed in advance on a month-to-month basis. Prepaid hour blocks remain valid for 90 days (180 days for 20-hour blocks).
3. First-job money-back guarantee
Your first service engagement with AllFixAI is protected by our money-back satisfaction guarantee. If our delivered work does not fulfill the agreed written scope, notify us within 14 days of delivery and we will either resolve the issue promptly at no additional charge or refund your payment for that job. Third-party pass-through costs that you separately authorized (such as domain registrations, software licenses, or paid ad spend) are governed by those third-party providers.
4. Month-to-month flexibility and cancellation
Monthly plans operate month-to-month with no long-term lock-in, except where a multi-month bundle is explicitly noted on the service page. You may cancel any monthly plan at any time by emailing hello@allfixai.com before your next billing cycle, and you retain full ownership of all completed work and documentation.
5. Third-party expenses and service boundaries
Physical hardware, third-party SaaS subscriptions, and advertising budgets paid to platforms like Google or Meta are billed separately only with your prior approval. Bookkeeping data preparation covers spreadsheet and receipt organization for your accountant and does not constitute certified public accounting or tax filing. Senior tech check-in calls provide technology assistance only and are not medical or emergency monitoring services.
6. Acceptable use and search engine disclaimers
We do not work on unauthorized systems, unlicensed software, or unlawful campaigns. For SEO and marketing services, we follow search engine webmaster guidelines and implement verifiable technical and content improvements; because search engines control their own algorithms, specific ranking positions or AI search citations are never guaranteed.
7. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of a service engagement is limited to the total fees you paid to AllFixAI during the three months preceding the claim.
8. Contact information
Questions about these Terms of Service? Email hello@allfixai.com or reach out via our contact page. A specialist replies within 4 US business hours.