Privacy Policy
Last updated: October 2026
1. What we collect
When you submit a contact or service request form, we collect your name, email address, optional phone number, the service or template you asked about, your message, and the page URL you submitted from. For spam prevention and rate limiting, we process your IP address into a one-way salted SHA-256 hash. We do not store raw IP addresses in our database.
2. How we use your information
We use the details you provide strictly to review your request, send your fixed-price quote, deliver the service you approved, and communicate with you about your account. If you opt into tool notifications, we email you only regarding that update and you can unsubscribe at any time.
3. What we never do
We never sell, rent, or trade your personal or business information to third parties or data brokers. We do not run third-party advertising trackers, and we never use confidential client files or spreadsheets to train public AI models.
4. Infrastructure and service providers
We operate this website using Cloudflare Workers for edge hosting and security, Neon PostgreSQL for encrypted database storage, Resend for transactional email replies, and Telegram for internal staff lead notifications. Each provider processes only the minimum data required to perform its function.
5. Security controls
Public forms are protected by honeypot fields, submission velocity checks, and hashed IP rate limiting. Database queries use parameterized statements over TLS. Administrative routes are protected by server-side HMAC-signed session cookies.
6. Your privacy rights
You may request a copy of any personal data we hold about you, ask us to update inaccurate details, or request permanent deletion of your record at any time by emailing hello@allfixai.com. We process all deletion and access requests within 30 days.
7. Cookies and local storage
We use local storage to remember your preferred display theme and a single httpOnly session cookie strictly for authenticated administrators. We do not set third-party advertising or cross-site tracking cookies.
8. Contact us
If you have questions about this Privacy Policy or how we handle your data, email hello@allfixai.com or use our contact page. A team member will respond within 4 US business hours.