Straightforward Answers
Frequently Asked Questions
Clear answers on how our services help you, how our flat pricing compares, and how our 100% money back guarantee protects your first project.
Why should I choose AllFixAI when there are many providers available?
We built AllFixAI around the three things US small business owners and homeowners value most: public fixed pricing approved before work begins, one connected team that handles IT, websites, AI, and marketing together, and month to month flexibility backed by a 100% first job money back guarantee.
Who actually completes the work on my account?
Every fix, automation, and monthly plan is handled directly by a vetted specialist on our team. You work with a dedicated technical lead who communicates in plain English during US business hours.
What are your business hours and how fast do you reply?
Our core support and engineering hours are Monday through Friday, 9:00 AM to 6:00 PM EST. Every inquiry receives a clear action plan and fixed price quote within 4 business hours.
Are there any hidden fees or open hourly billing meters?
Never. Before we touch your system or start a project, we send you an exact fixed price and written list of deliverables. Work begins only after you approve that quote.
How does your first job 100% money back guarantee work?
If your first fix or setup with AllFixAI does not fulfill the agreed written scope, let us know within 14 days. We will either resolve it immediately at our expense or refund 100% of your payment.
Am I locked into a long term contract on monthly plans?
No. Our monthly Website Care, Business IT, Social Media, and AI plans are month to month. You stay because the service saves you time and earns its keep every month, and you keep 100% of the assets and documentation we build.
Can you solve computer and office IT problems remotely without an on site visit?
Yes. Most business and home computer issues (slow performance, printer setups, email deliverability, Microsoft 365 permissions, and malware removal) are resolved remotely via secure screen sharing while you watch.
What benefits will I notice after a PC or Gaming Optimization session?
We remove background bloatware, install clean certified drivers, tune thermal profiles, and reduce micro stutters. We benchmark your system before and after so you can see the improvement in startup speed and 1% low framerates.
Can you fix a crashed website or Google Search Console indexing errors?
Yes. Our Website Fix service ($49 to $149) repairs WordPress critical errors, broken contact forms, slow mobile speeds, and Google Search Console canonical or 404 indexing warnings, typically within 24 to 48 hours.
How does a 24/7 AI Voice Receptionist help my business?
When your team is on a job site or it is after 5 PM, callers who reach voicemail often call the next business in search results. Our AI voice receptionist answers within two rings 24/7, answers common questions from your approved price sheet, and books appointments directly into your calendar.
How do you keep my spreadsheets and company files confidential?
We gladly sign a mutual NDA before viewing your files, work strictly on isolated copies, and permanently delete your files from our staging workspace as soon as you confirm delivery.